The Relationship of Physitherapy Services Quality at The Homecare Level to Patient Satisfaction in Practice Independent Physiotherapy Malang Raya

In 2021 there will be an increase in population Indonesia with East Java being the second most populous and Malang Raya one of cities highest number people according to data from Ministry Health. This has resulted phenomenon emergence many independent health service clinics, which is physiotherapy clinic, especially homecare services meet needs public services. Providing pay attention quality for patient satisfaction. So it necessary know whether a relationship between at clinic satisfaction users or patients. study used observational approach cross-sectional design 37 respondents samples filling out two questionnaires each variable, namely servqual questionnaire medrisk 5 weeks study. The results Shapiro-Wilk test clinics were 0.059>0.005 levels 0.078>0.005, means that normally distributed. Pearson correlation 0.000 <0.005, variables. There strong level self-help practice as seen value 0.618. For future researchers, this research can continued by increasing time making good reference students, educators, colleagues.